Sweepstakes Rules

These Sweepstakes Rules explain how promotional play works at Grand Vault Casino, including eligibility, free entry opportunities, Sweeps Coins, prize redemptions, and account reviews. They apply alongside the terms for each specific promotion. If a promotion’s official rules differ from this general overview, follow the official rules for that promotion.

Sweepstakes play is available only where permitted and offered. Access, participation, and prize redemption may be restricted by state or local law. Check the current rules and availability for your location before creating an account or entering a promotion.

Who Can Participate

You must be at least 18 years old to participate, or older if the legal age in your location is higher. You must also be physically located in a jurisdiction where Grand Vault Casino offers sweepstakes play when you register, play, and request a prize. Availability can change, and an account does not establish that play is permitted in every location.

You may not participate if doing so would violate a law that applies to you. Grand Vault Casino may use location tools to confirm your eligibility. Do not use a VPN, proxy, remote access tool, or another method to hide or misrepresent your location.

Account Registration and Accuracy

Create an account using your own information and keep your profile accurate and current. You may be asked to confirm details such as your legal name, date of birth, residential address, email address, and phone number. You must control the account and use it personally; do not share access or register using another person’s identity.

Grand Vault Casino may limit a person to one account. Duplicate, linked, or misleading accounts may be restricted or closed, and related Sweeps Coins or prize requests may be disqualified. Do not create a new account to avoid a restriction or to claim a promotion more than once.

No Purchase Necessary and Free Ways to Receive Sweeps Coins

No purchase is necessary to enter or participate in applicable sweepstakes promotions. A purchase does not guarantee a prize or improve your chance of winning. Follow the instructions and eligibility requirements for each promotion, including any free alternative entry method described in its official rules.

Grand Vault Casino may offer Sweeps Coins through free promotional opportunities, including:

• A welcome offer for eligible new accounts, currently listed as 2.5 Sweeps Coins and 50,000 Gold Coins.
• Daily login promotions, which may award Gold Coins and Sweeps Coins.
• Referral promotions, when available and completed according to the referral instructions.
• Other free entry methods or promotional offers described in the applicable official rules.

Availability, quantities, timing, and additional conditions may vary. Referral rewards require the stated opt-in and qualification steps. Review each offer’s terms before participating.

Grand Vault Casino may also offer optional purchases of Gold Coins that include promotional Sweeps Coins. Purchases are not required to participate in sweepstakes promotions. The currently listed first-purchase offer provides 200% extra Gold Coins and 30 Sweeps Coins with a qualifying purchase of at least $9.99. Offers, prices, and included promotional items may change; check the purchase screen and promotion terms before completing a transaction.

How Gold Coins and Sweeps Coins Work

Gold Coins are for promotional entertainment play and are not redeemable for cash or prizes. Sweeps Coins are promotional entries that may be used in eligible sweepstakes-mode games. They are not cash, and they do not guarantee a prize.

Use Sweeps Coins only in the promotional mode identified by the game or offer. Eligible games and contribution rules can vary. Current bonus terms generally require a 1x playthrough of Sweeps Coins before the eligible balance can become available for redemption. Eligible games currently contribute 100% toward that requirement, but excluded games or promotion-specific rules may apply. Select live dealer tables may be excluded from some offers.

Sweeps Coins are non-sticky under the current general bonus policy: after the required playthrough is completed, eligible Sweeps Coins may transfer to a redeemable balance, subject to verification and all other rules. Check your account and the promotion terms for the applicable balance and playthrough status.

How Sweepstakes Promotions Operate

Each promotion has its own entry period, eligibility conditions, entry method, and prize details. Follow the instructions shown in the promotion and do not exceed any stated entry or participation limits. Promotions may be changed, paused, or withdrawn where permitted by law.

A sweepstakes outcome is not guaranteed. Prize chances, if applicable, depend on the particular promotion and its official rules. Do not treat promotional play or a prize opportunity as a way to earn income.

Prize Redemption Requirements

The current minimum redemption amount is 50 Sweeps Coins for cash or gift cards. Redemption options and availability may depend on your location and account status. In New York and Florida, the current maximum redemption value is $5,000 per spin or play, subject to applicable rules.

Before a redemption can be approved, you must complete any required playthrough and pass account verification. The name and other account details must match the information you provide during verification. Grand Vault Casino may request documents or additional information to confirm your identity, age, address, payment details, or eligibility. Examples may include a government-issued identification document, proof of address, or proof that you control a payment method.

Submit clear, accurate documents through the approved verification process. Do not send sensitive information through an unapproved channel. Redemption requests may be delayed or denied while verification, eligibility, or fraud checks are pending. Approved requests are subject to the available redemption method, processing requirements, and applicable law. You may be responsible for taxes on prizes where required.

Prohibited Conduct and Fair Play

You must participate honestly and follow the promotion rules. Prohibited activity includes, but is not limited to:

• Using false, incomplete, or another person’s information.
• Creating or controlling duplicate accounts to obtain multiple offers or entries.
• Using automation, bots, scripts, or unauthorized software.
• Manipulating games, promotions, referrals, or location checks.
• Coordinating with others to exploit an offer or interfere with fair participation.
• Using stolen, unauthorized, or third-party payment credentials.
• Misrepresenting your age, location, identity, or eligibility.
• Attempting to bypass playthrough, redemption, or account limits.

Grand Vault Casino may review account activity, transactions, device and location signals, and promotion participation to protect the integrity of its sweepstakes. A review may include a request for additional information or documents.

Suspension, Disqualification, and Support

Grand Vault Casino may restrict, suspend, or close an account, cancel promotional balances, deny a prize request, or disqualify an entry if it reasonably believes that a participant violated these rules, an offer’s official rules, or applicable law. These actions may also apply when information cannot be verified, activity appears fraudulent or abusive, or a participant attempts to interfere with fair play. Any action remains subject to applicable law and the terms governing the promotion.

If you have a question about eligibility, verification, a promotion, or a redemption, contact support at support@grandvaultcasino.com or use the available chat or FAQ options. Read the specific promotion rules before participating, and keep your account information accurate so your eligibility and prize requests can be reviewed.